Membership service organisations like the General Medical Council have successfully used CDS internet services to increase their revenues and to develop online communities for their members.
Our solutions
CDS understand the needs of professional and charitable membership organisations having delivered online web, mobile and collaboration services for General Medical Council (GMC), ABC, CoStar and British Veterinary Association (BVA).
We understand that you have a unique combination of roles and responsibilities to perform: to provide public representation for your members; to help expand and grow your membership both as individuals, as a group and in influence; to provide training and guidance through to being important political and social stakeholders.
We also know the importance of your established membership databases, CPD systems, revalidation and professional qualification management tools.
We have successfully supported our existing professional membership customers to expand their reach and influence, increase their revenues and transition to an online, mobile and collaboratively connected social community.
Some examples of how we have added value to membership organisations include:
vets.tv: boosting revenues by delivering a desirable new online service
Our innovative vets.tv solution for the BVA has generated a significant new online revenue stream from members and non-members with pay-to-view, CPD accredited videos of veterinary surgery. BVA members are offered vets.tv content at a lower price, enabling BVA to market their online content as an additional member benefit.
“CDS were very hands on and contributed ideas as well as providing the technical solution within our CMS. We were also very pleased with their project management. The end result is a strong video platform which delivers quality online video CPD to our members and gives us the options to build upon in the future. Recommended.” – Ahsan Khan, British Veterinary Association (BVA)
BVA Community: social collaboration within your private network
Social networks are game changers for organisations that depend on ongoing interaction with a community. CDS can demonstrate how you can both significantly broaden an organisation’s reach beyond the traditional website, and help you to engage new and existing members.
For example our BVA Community solution facilitates communication directly between members and with their regional BVA representative. It gives every BVA member a voice and enables them to directly participate in the decision making process.
The doctors’ PDA: transitioning service delivery to mobile devices
Using our unique mobile content delivery framework the GMC were able to transition content delivery from web to mobile without changing ANY of their underlying software or business processes.
GMC members can access GMC’s mobile content from any mobile device, but it is also optimised for their primary audience of smartphone users. CDS’ approach streamlines the administration of their mobile content within a single tool.
The mobile content includes GMC’s Good Medical Practice guidance, and delivers a key benefit to Doctors, who are able to refer to this from any location.
Leveraging your existing membership database for new, online service models
We are expert at linking and integrating existing membership database solutions with new technology to deliver content and services online, through social media and on mobile devices.
Membership Database Connector – low risk, high reward technology
Our experience includes connecting to IRIS and Microsoft CRM. Our solution is agnostic and we are able to integrate with any membership database solution.
The benefits of keeping your existing member database solution and enhancing it with our Membership Database Connector include low impact on existing IT, staff procedures and low maintenance.
Online forms solution – making life easier for members and admin staff
CDS online forms enable you to work smarter, faster and more efficiently with a single sign-on and authentication for members – with members’ input updated in real time on your membership database. Your information improves in accuracy because there’s only a single data input and the risk of human error is removed when transferring information between different databases. It’s all automated for you.