National Rail Enquiries awards website contract to CDS

National Rail Enquiries awarded its content management solution contract to digital agency CDS which has a growing portfolio of transport sector clients, including Transport for London, London Underground, Irish Ferries and the Highways Agency.

Every day the National Rail Enquiries (NRE) website ( provides up-to-the-minute information to between 600,000 and 2.5 million website visitors per day. Ensuring  passengers receive a reliable information service is a priority for NRE and this meant replacing their website Content Management System (CMS) with a robust solution that could meet the growing demands of current website traffic and projected future traffic.

Under the contract CDS provides business analysis, standards-compliant website development, CMS implementation, application development, integration services, support and hosting consultancy.

CDS Chief Executive Fergus Bailie said; “CDS is delighted to be working with National Rail Enquiries and to have delivered their new public facing website. We have a proud track record of successfully delivering digital projects which really make a difference to people’s everyday lives.  In the past we have helped provide people with information about the UK road network, navigate their way around London and we provide instant alerts on flood warnings, for the Environment Agency, via the web and mobile devices.”

“I am delighted that CDS was selected to provide the digital platform for National Rail Enquiries which provides information to the millions of customers who travel by rail every day.  We hope this project will cement our credentials as the leading UK provider of digital communication services to the transport sector and build on this for years to come.”

National Rail Enquiries chose CDS because the company has a wealth of experience in delivering large scale, high traffic, content managed sites. CDS offered a complete solution, comprising of proven CMS software, Tier 1 hosting provision from NTT Europe and CDS’ development expertise. CDS demonstrated how the system would be easy to use and can scale to meet the most challenging traffic demands, using a hybrid hosting model.

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