Key supplier to police & security services

Police and Security Clients CDS

Delivering digital to every Police force in the UK

We Deliver Digital to Every Police force in the UK. 

  • CDS provide vital public access, digital, print and communications services to EVERY UK police force
  • More than 50,000 officers and support staff log into the systems we’ve developed, virtually every shift they undertake.
  • We digitally serve more than 2.5 million members of the public per year.
  • Our digital engagement services for the police won six national and international awards in 2017 alone.
Police, bomb squad and forensics

Benefits of CDS supported digital transformation

CDS deliver public access programme communication and information solutions that engage the public; free up internal resources; reduce cost; and provide a solid foundation for digital transformation.

Our services include internal intranets, cross-force online collaboration, online and printed design and communications through to online crime reporting and call center to public web and social-media connectivity.

Key statistics achieved for our policing customers include:

  • 65% reduction on the time spent by officers on triaging inbound reports.
  • 70% of road traffic collisions are now reported online where online crime reporting has been made available.
  • 25% increase in online reporting, instead of a call centre (in 6 months of live use).
  • 51,000 crimes or incidents reported online within first 6 months of deployment.
CDS built a responsive website for the Met Police

Case Study: Metropolitan Police Service

We launched a new ground breaking Agile project to provide digital services to support the Metropolitan Police Service (MPS).

The new website delivers online services and direct two-way digital communications with the public, to become London’s (if not the world’s) largest operational police station - providing localised and specific content to 7.2 million members of the public.

In October 2017, the Metropolitan Police's new website won Best Public Sector Website, App or Campaign at The Drum DADI Awards and won Silver for Best Use of Digital from the Public Sector at the Digital Impact Awards.

Read the case study

ResilienceDirect has transformed the way that local resilience forums share work and good practice, dramatically improving information-flow, which is so critical in a major incident.

Paul Netherton, ACC

Devon and Cornwall Police

CDS are a supplier to Devon and Cornwall Police


ResilienceDirect™ supports the emergency services

Case study: ResilienceDirect™

We deliver ResilienceDirect™ to the Cabinet Office. ResilienceDirect™ is a solution offering real time information sharing for emergency responders and helps to facilitate multi-agency collaboration – helping to make the UK a safer place.

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Communication between the Resilience community is vital during a Major Incident and Objective Collaboration encourages this perfectly. Objective Collaboration and CDS have helped us save lives.

Luana Avagliano

Head of ResilienceDirect

CDS delivered a digital workplace and intranet for the Met Police

Case Study: Delivering a collaborative Digital Workplace for the Metropolitan Police Force

Digital transformation is essential to the Metropolitan Police Service, to enable a modern and efficient policing service. Their Intranet is the ‘homepage’ platform that connects a mobile and disparate workforce.

In October 2017, the Metropolitan Police Intranet project won 'Highly Commended' in the Best use of digital to an internal audience category at the Digital Impact Awards.

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Customers and Portfolio

We work with a variety of clients within a wide range of sectors.

Find out more by navigating to a specific section below.

The Template Central system is a very useful tool, enabling users in a variety of roles to create simple, professional newsletters that can be sent for proofing and printing at the click of a mouse. It is simple to use and allows enough flexibility to create a bespoke publication while ensuring all documents adhere to the corporate style.

Denise Langford, Senior Communications Officer

Northamptonshire Police

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