Sitecore customer experience management experts
The website you are currently visiting is delivered using Sitecore. So apart from it being a reference of itself, when you invite CDS to pitch for Sitecore development services, we can demonstrate how our own teams use the customer experience and marketing automation tools to full effect and drive our customer engagement.
CDS signed a strategic partnering agreement with Sitecore in 2016. We did this specifically following the launch of version 8.1 and the compelling integration of a marketing engagement toolkit with a content management platform.
CDS have certifications in house for both development services. Crucially, we are also certified for the marketing planning and management components of the Experience Platform. It is this ability to drive outcomes and train our customers on how best to use these tools which delivers the increase in performance we can achieve over and above others.
Case Study: Zurich Insurance's evolving digital strategy
CDS work with Zurich Insurance’s UK marketing team to deliver a medium and long term strategy for effective digital transformation.
Our work for Zurich Insurance on their customer insights platform benefited from the Sitecore customer insight data, blended with Salesforce and external third party data to drive both online personalisaiton but also direct intelligence to the face to face and call center sales and broker teams.
Sitecore service news
Gartner has placed Sitecore and Adobe as the two leaders in the web experience management category. Notably Sitecore is ranked number one for “ability to execute”. Adobe may be ranked higher for “vision”, but for our customers and our projects, we think it best to focus on what can be achieved and delivered rather than what can be wished for.
Lets focus on our collective ability to execute outcomes with Sitecore.