Delivering digital effectiveness for clients
We are not digital, or anything else “by default”, we are digital when it can deliver the outcome better than alternate strategies. So, when and how is digital effective?
We can begin by working with you to define your transformation Strategy, or we can join your team at whichever stage of the journey you are on.
So, if you have a high level goal, and would like to consider how a CDS service design consultant can work with you on on designing a service transformation roadmap, read more about CDS' Strategy services.
Case Study: Delivering a collaborative Digital Workplace for the Metropolitan Police Force
Digital transformation is essential to the Metropolitan Police Service, to enable a modern and efficient policing service. Their Intranet is the ‘homepage’ platform that connects a mobile and disparate workforce.
In October 2017, the Metropolitan Police Intranet project won 'Highly Commended' in the Best use of digital to an internal audience category at the Digital Impact Awards.
Our intranet is at the hub of our internal communications, so when we launched our refreshed brand to customers, the intranet also needed to reflect our new look and feel, to ensure staff were fully aware of the changes and messages we wanted to project.
Alan Whiting, Head of Group Marketing
Case Study: Metropolitan Police Service
We launched a new ground breaking Agile project to provide digital services to support the Metropolitan Police Service (MPS).
The new website delivers online services and direct two-way digital communications with the public, to become London’s (if not the world’s) largest operational police station - providing localised and specific content to 7.2 million members of the public.
In October 2017, the Metropolitan Police's new website won Best Public Sector Website, App or Campaign at The Drum DADI Awards and won Silver for Best Use of Digital from the Public Sector at the Digital Impact Awards.
Case Study: South West Water
Launching a responsive site to support a key channel shift initiative
South West Water wanted to create a new responsive website with a design that used their brand to its full potential and help customers migrate to self-serve online.