Bespoke print solutions for private and public sector

Local Government Clients

Bespoke print solutions

Our clients benefit from significantly improved control over:

  1. Their brand and the way it is used
  2. Budgets and expenditure on printed documents

Over 70 major organisations trust CDS to deliver their print requirements under contract. These contracts are frequently extended and then often re-won following a fresh tendering exercise with additional services.

We have an exceptionally high client retention rate and our clients include:

  • Birmingham City Council 
  • Essex County Council 
  • London Borough of Waltham Forest 
  • London Borough of Sutton 
  • Wakefield Council 
  • Northamptonshire County Council 
  • West Sussex County Council 
  • Borough of Poole 
  • Queen’s University Belfast 
  • Middlesex University 
  • The Open University 
  • Keele University 
  • Essex Police 
  • Northamptonshire Police
Northamptonshire County Council

Case Study: Northamptonshire County Council

CDS design and print – controls content, brand and costs

Northamptonshire County Council (NCC) needed a single supplier to streamline their design and print arrangements to make the most of their buying power and achieve value for money, in the face of growing financial pressures.

CDS provided a turn-key design and print service which enabled them to produce designs consistent with their corporate brand, market testing for all printed products to deliver best value and improved purchasing, reporting and invoicing procedures.

Since implementing the service, NCC has been able to improve brand control, prevent unauthorised design and print and accurately record spending. They report savings across all publications and customer satisfaction is consistently recorded as either excellent (60%) or good (40%).

CDS are a Crown Commercial Service Supplier

Meeting individual client requirements

We handle everything from major communication projects through to business stationery orders and forms. We do not offer a ‘one size fits all’ approach as contracts are often tailored to specific client requirements. As their partner we help them control their brand, content, channels and costs.

We provide innovation to our clients through our culture of continuous improvement, evolving our services to meet changing requirements, whilst delivering significant savings.

We take a partnership approach and provide a single point of contact to clients. Our expert advice and consultancy ensures your communications are: 

  • Fit for purpose
  • On brand
  • On time
  • Offer value for money
CDS deliver print services for Queens University Belfast

Case Study: Online web2print for Queen's University Belfast

Queen’s University Belfast, uses Template Central, CDS ‘self-service’ online web2print solution to improve the efficiency of communications work and control costs.

Their Marketing and Creative Services team designers were getting increasingly involved in repetitive work, instead of concentrating on new communications. This led to more and more work being placed with external agencies – incurring unwanted additional expenditure.

CDS recommended that they move regular publications, like newsletters, flyers and postcards, to Template Central, improving efficiency and saving money.

NCC Pamphlet

Online systems

Our Account Managers use online systems to ensure:

  • Speedy and accurate workflow
  • Effective communication and collaboration between users, designers and production
  • Projects are delivered on time and on budget
  • Savings are identified and captured
  • Focused management information reports on performance and trends

Our systems are browser-based, providing secure access and real time information on the status of each piece of work. Our ‘open book’ policy provides an audit trail for every job and enables us to report on over 100 key metrics including service performance, financial details, cost savings and support for the local economy.

BirminghamCityCouncilExamples

Case Study: Birmingham City Council

CDS transforms Birmingham City Council's print approach

Birmingham City Council, one of the UK’s largest local authorities, required a fully managed end-to-end print service which would deliver minimum guaranteed savings of 15%.

Northamptonshire County Council chose CDS because they demonstrated that they could offer the Council best value for our design and print requirements.

David Stubbs, Marketing Manager

Northamptonshire County Council

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