Multi-cultural comms

The challenge

Birmingham City Council is one of the largest Local Authorities in Europe. Pressure on budgets meant finding a strategic partner to provide a fully managed end-to-end print service who could also support the transition to digital communications. Minimum guaranteed savings of 15% were targeted.

The solution

CDS was appointed to manage the marketing and communications print spend for Birmingham City Council under the Crown Commercial Service Wider Public Sector Print Services agreement (RM1687).

Our bespoke browser-based Print Portal application is used to manage the council’s end-to-end requirements. Print Portal also provides an electronic workflow to streamline production, detailed management information on savings/service performance and support for electronic invoicing.

The result

In the first 13 months of the contract, the partnership between Birmingham City Council and CDS delivered savings of 57% against the annual budget. In year two, we delivered additional savings of 33% against year one spend – a combined saving of over £1.7M over two years.

In line with the Council’s Business Charter for Social Responsibility, CDS delivers 100% of BCC’s print via suppliers sourced within 30 miles of the Birmingham Council Town Hall, keeping council spend in the local community.




saved over 2 years


sourced through local printers

Related thoughts

Health Group Gears Up with Low-Code Automation to Fight COVID Spread

Posted in Insight, Digital on 22/05/2020

In the battle against coronavirus, primary care facilities need a reboot more than ever.

What is low-code and why business leaders need to think about it

Posted in Insight, Digital on 21/05/2020

What is low code and why it is so important?

Record year of growth for CDS in our 25th year of trading

Posted in News on 19/05/2020

We are trusted by the NHS, TfL, and the Cabinet Office and marking 25 years in business with record profit growth of 24% and 36 new business appointments


Let’s work together