The future of policing
To deliver the most significant change in UK policing since the 999-emergency number was rolled out across the UK in 1976. The client wanted a Single Online Home (SOH) for all UK police services to provide nationally consistent, locally branded services, brought together in a single ‘digital police station’.
The Digital Policing Portfolio (DPP) vision statement was: “The experience of connecting with police through digital channels will be as helpful, personal and reassuring as approaching an officer on the street”.
CDS used Episerver software, expertise and solutions developed for the Metropolitan Police Service website project to launch SOH, while extending the platform with new core services, and providing strategy, leadership and service delivery services, 24/7.
CDS is onboarding all 43 UK police forces, as well as associated police bodies. Given pressures on policing, it’s a priority to free up time and budgets, reduce administration and improve efficiency for officers, essential to our safety and wellbeing. SOH is being used by the Government as an exemplar of how a successful digital project should be run.
Over 60% of citizens (33.23m) in England and Wales now have access to SOH.
UK police services
UK citizens now have access
Posted in on 11/06/2021
Our partners Optimizely (formerly Episerver) have been named as a leader for feature management and experimentation, by Forrester New Wave™.
Posted in News on 11/06/2021
We’re looking for talented Account Managers, UX designers, researchers, developers and more to help us deliver impactful change for our clients and the people they serve.
Posted in on 9/06/2021
Judith Doherty – account director for SimpleUsability, part of CDS – and Amy Russell, founder of virtual business support specialist Crescent, teamed up to discuss virtual personal assistants.