Hybrid Mail solutions

What is Hybrid Mail?

Hybrid mail is a secure digital mail service that allows you to send physical letters like invoices, notices or statements directly from your computer.

You no longer need to print or frank items—all that's required is a stable internet connection in the office or a remote location to upload your mail items. Once received, your letters or items are printed, inserted into envelopes and posted. They’re delivered to your customers by Royal Mail as quickly as you can post them yourself but at a much lower cost.

Our hybrid mail solution is scalable to meet your needs and will consolidate your organisation’s mail into a single channel.

How does Hybrid Mail work?

Operating your hybrid mail solution is simple. With role-based access, members of your team can access the solution, as long as they have the right permissions, an internet connection and the file they wish to print and mail.

Our services are covered by Cyber Essentials Plus, meaning you can depend on us to ensure robust cybersecurity measures are in place to protect your files.

We offer two main methods of sending a file to print:

Once received, your mail items are checked over by our expert teams and processed at one of our GDPR-compliant UK-based processing centres, which have a range of accreditations: 

ISO27001
Information security management

ISO9001
Quality management system

ISO14001
Environmental management

BS 10008
Evidential Weight and Legal Admissibility of Electronic Information

What can we print?

Our UK-based processing centres have the following capabilities for your needs:

• Print and post letters in mono or colour (1-45 pages)
• Inclusion of business reply envelopes and inserts e.g. forms, marketing collateral, etc.
• Standard outer (C5 or C4 envelope) or bespoke outer on-brand envelopes
• Ability to receive customer data in many formats (print-ready PDF, CSV, XML & more)

Benefits of Hybrid Mail

Switching to hybrid mail services can provide your organisation with a composable solution to printed communications.

Is Hybrid Mail cheaper than traditional mail?

The short answer is yes. It is possible to generate cost savings of up to 50% for those organisations currently printing and posting their mail traditionally.

Cost savings are achieved by:

• Reducing time spent on processing mail, providing staff with more time to focus on core business activity
• Reducing or eliminating pressures on the traditional post room
• Reducing or eliminating spending on consumables
• Reducing CAPEX spend on printers, enclosing machines and franking machines

How can CDS help?

We appreciate that change can be challenging to navigate. That's why we’re experts in simplifying complexity to help you deliver the outcomes you and your users need.

We’re proud to provide high-volume, quick-turnaround digital printing from our secure production facility in Aylesbury—boasting a daily in-house print capacity of 2.5 million.  

Even though the end solution may look different for each customer, we aim to reduce your costs and pressures, free up time for your team to focus on their core business activities and help you provide high-quality and timely printed communications.

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