Change enablers
We simplify complexity
We enable you to make informed decisions and help you deliver the best outcomes for your business and your customers.
Change doesn’t happen in just one place within your organisation, often it's happening everywhere at once and a partner that can help you navigate and simplify the complexity this can cause is essential.
Across our 4 service areas, we bring guidance and expertise, plus a high level of governance and assurance to enable change at a pace that's right.
Cloud & Infrastructure transformation
At the heart of every large organisation is an ecosystem of technology. Disconnected back-end and front-end systems, ageing or legacy platforms and hard to maintain infrastructure can make doing business day to day difficult and costly. Everyone is negatively impacted, from employees to customers.
Change here can be big and difficult, so working with the right partner who can both guide, manage and deliver the change is key. Luckily, we love it. The bigger and more difficult, the better.
Services
- Digital strategy and futureproofing
- Secure agile delivery
- Data architecture, management and mobilisation
- Legacy application and systems transformation
- Composable enterprise architecture
- Cloud migration and development
- System integration
- Cloud infrastructure
Operational Transformation
Large and complex organisations are by nature process heavy and can be slow to change. Often, it’s customer failure or regulatory exposure that can be the real drivers. Operations must observe specific quality and security standards, but key information and processes are hard to surface – and if you can’t see them, you can’t change them.
We provide a number of solutions to help transform operations, from low-code hyperautomation that exponentially improves process efficiency, to cyber security and assurance solutions that keep public and high-volume online properties safe and compliant.
Services
- Operational process mapping & automation
- BI & data visualisation
- Hyperautomation
- Low code transformation
- Case management systems
- Business & systems analysis
- Cloud migration and development
- Cyber & assurance
- Risk management
Experience Transformation
Front end user experience and the way you make people feel in their digital engagement with you is critical to success.
Our services reach from Behavioural Insight and inclusivity strategy, through human-centred service design, to digital experience platform strategy and out into digital, creative, content and UX design and delivery.
Services
- Digital experience platform strategy & implementation/build
- Behavioural insight, research & analysis
- Accessibility & inclusivity strategy
- Audience engagement/UX
- Content strategy & content creation
- Communications planning & delivery
Business Process Outsourcing
It was the print medium that the Government turned to when in March 2020 they needed to reach every one of the 30 million households in the UK with a piece of critical communication.
Print continues to play an enormous part in helping people to understand the world around them. Whether engaging with complex regulatory communications or, as on the London underground, helping travellers navigate the network through, printed covid safety signage, baby on board badges and pocket maps.
Our outsourced print services enable you to focus on core activities while we improve their cost efficiency and maximise the effectiveness of their procurement and delivery.
Services
- Print management
- Transactional/critical print
- Marketing print
- Inbound (scanning/digital mailroom)
- Warehousing & fulfilment
- Data management
- Cyber & assurance
- Operational transformation
Our partners
Optimizley
CMS implementation to improve customer experience
At the heart of the digital experience ecosystem, Optimizely is the ideal choice for digital leaders who want to drive digital transformation in their organisation and deliver standout experiences for customers – everywhere they choose to engage.
Optimzely is a leader in the Gartner Magic Quadrant for Web Content Management (WCM).
CDS are one of only a handful of ISO 20000 certified Optimizely Premium Solution Partners. Our experienced web development team have delivered ground-breaking projects, including using Optimizely to build Single Online Home the single digital platform for all UK policing.
Umbraco
Powerful open source CMS
Umbraco is a free-to-use Open Source CMS, which powers more than half a million websites online.
Projects come in different shapes and sizes, with different needs and requirements; that's why Umbraco’s CMS is kept neat and open. Content should be easy, simple and friendly to create and edit.
CDS is a trusted Umbraco Gold Partner, and our 170-strong team of multi-award-winning experts is ready to deliver the most complex Umbraco projects successfully.
We used Umbraco CMS to build the Social Work England website.
Appian
Low-code rapid application development
Appian delivers capabilities enterprises need to achieve true digital transformation in a unified low-code automation platform. The platform makes it 20x faster to develop and build applications to solve complex business problems.
CDS is a trusted Appian partner with a highly skilled team of consultants, developers and designers creating innovative Business Process Management (BPM) and transformation projects.
With Appian, we can deliver the speed of enterprise low-code development together with the power of industry-leading intelligent automation. Appian combines business process management, artificial intelligence, robotic process automation, data and integrations into intelligent automation.
CDS’ experience includes using Appian’s low code platform to digitally transform regulatory body, Social Work England, and build a solution that could serve as the exemplar for all regulatory bodies.
Microsoft Azure
Cloud hosting, Azure DevOps, and app services
As Microsoft Partners, we are experienced in implementing Microsoft technologies and developing microservices and API-based architecture.
We offer a range of cloud hosting options, with expertise in designing and managing scalable cloud hosting services on various platforms, such as Microsoft Azure for Social Work England and Single Online Home for police services. We also provide cloud consultancy to help you transition to the cloud. Our Azure certified architects will assist you with cloud-readiness assessments, technology recommendations, infrastructure design, cyber security and migration strategies.
By using Microsoft Azure DevOps, we can automate testing and deployment processes, ensuring streamlined development. Azure allows you to build and deploy apps quickly and efficiently while meeting all your security and compliance requirements.
Our goal is to help you reduce costs, improve services, and find new ways of working to be more productive. Whether you are new to cloud computing or have experience, our team of experts will support you every step of the way.
Cloudflare
Cloud security and performance
As an Authorised Service Delivery Partner to Cloudflare, CDS’ work in cloud hosting and migration is secure by design.
CDS provides Cloudflare consulting, implementation, and managed services to protect websites and applications, improve website and application performance, protect and accelerate networks and manage cloud deployments. In addition, Cloudflare can provide secure ‘work from anywhere’ solutions for your workforce. CDS can provide training services so your team can take the lead once the service is live or fully manage the environment on your behalf.
The CDS cloud strategy, architecture and security teams have significant experience deploying Cloudflare. Cloud, network, application, and security services have been implemented across a broad range of high-profile public sector and private sector clients focused on improved performance, increased reliability, cost savings, and resilience against cyber-attacks.
Our advisory, professional and managed services allow customers to offload and optimise their Cloudflare solution and allows them to focus on their core business.
MicroStrategy
Powerful business intelligence platform
MicroStrategy provides powerful software solutions and expert services that empower every individual with actionable intelligence.
Together with MicroStrategy our mission is to make every enterprise a more intelligent enterprise.
CDS is a fully-certified MicroStrategy partner, licensed re-seller and business intelligence consultant. With over 10 years of in-house experience in delivering MicroStrategy, we are the ideal partner for any BI project.
Panintelligence
BI analytics and BI reporting
Data is an integral part of communication; without it, siloed teams can often spend time producing their own reports, which don’t always tally and align with other teams’ data.
Panintelligence is a central dashboard which connects directly to other software – whether that’s your core product or third-party systems – to create one true source, where everyone in an organisation who needs access to data can easily gain it.
CDS has partnered with Panintelligence to enable us to provide its market-leading software. The Panintelligence software suite is comprised of three modules: the central dashboard, a report builder and scheduler, and the predictive analytics module.
