We simplify complexity to make a positive difference

Learn

What needs to change? Here we listen to understand the context of your change. We’ll work to understand where you are, what your stakeholders need, and then work out what might need to change to deliver the outcomes you want, whether they be improved user experiences, a transformed back office, or a smoother, more efficient operation.

Design

How should it change? Whether your challenge is around users and how they engage, or around how the operation works to support them and internal stakeholders, based on our findings, together, we’ll design a new human-centred service to meet your stated objectives. This is Design with a big D. It includes user experience and service design, prototyping, content, and creative strategy. All with a test-and-learn methodology that constantly evolves and improves the outcomes over time.

Implement

Whether the change is huge or tiny in scale, or whether we deploy our Design online or offline, we will deliver precisely what is needed – smoothly and with no sleepless nights for anyone. You’ll be right at the heart of decision-making, in lockstep with us so that you and your team are both empowered and aligned.

And while we have an established partner ecosystem to call on, we’re free to recommend the right approach and solution for you. We’re laser-focused on outcomes and making a positive difference.

Optimise

Not every change has a ‘Big Bang’ moment; change can often be incremental, so visualisation and optimisation are vital tools to ensure that we’re constantly returning the outcomes and results that make a positive difference to you, your end users, and your teams.

Changes to user and customer behaviour, new operating models or technology innovations lead to new learning opportunities.

CMS implementation to improve customer experience

At the heart of the digital experience ecosystem, Optimizely is the ideal choice for digital leaders who want to drive digital transformation in their organisation and deliver standout experiences for customers – everywhere they choose to engage.

Optimzely is a leader in the Gartner Magic Quadrant for Web Content Management (WCM).

CDS are one of only a handful of ISO 20000 certified Optimizely Premium Solution Partners. Our experienced web development team have delivered ground-breaking projects, including using Optimizely to build Single Online Home the single digital platform for all UK policing.

Powerful open source CMS

Umbraco is a free-to-use Open Source CMS, which powers more than half a million websites online.

Projects come in different shapes and sizes, with different needs and requirements; that's why Umbraco’s CMS is kept neat and open. Content should be easy, simple and friendly to create and edit.

CDS is a trusted Umbraco Gold Partner, and our 170-strong team of multi-award-winning experts is ready to deliver the most complex Umbraco projects successfully.

We used Umbraco CMS to build the Social Work England website.

Low-code rapid application development

Appian delivers capabilities enterprises need to achieve true digital transformation in a unified low-code automation platform. The platform makes it 20x faster to develop and build applications to solve complex business problems.

CDS is a trusted Appian partner with a highly skilled team of consultants, developers and designers creating innovative Business Process Management (BPM) and transformation projects.

With Appian, we can deliver the speed of enterprise low-code development together with the power of industry-leading intelligent automation. Appian combines business process management, artificial intelligence, robotic process automation, data and integrations into intelligent automation.

CDS’ experience includes using Appian’s low code platform to digitally transform regulatory body, Social Work England, and build a solution that could serve as the exemplar for all regulatory bodies.

Cloud hosting, Azure DevOps, and app services

As Microsoft Partners, we are experienced in implementing Microsoft technologies and developing microservices and API-based architecture.

We offer a range of cloud hosting options, with expertise in designing and managing scalable cloud hosting services on various platforms, such as Microsoft Azure for Social Work England and Single Online Home for police services. We also provide cloud consultancy to help you transition to the cloud. Our Azure certified architects will assist you with cloud-readiness assessments, technology recommendations, infrastructure design, cyber security and migration strategies.

By using Microsoft Azure DevOps, we can automate testing and deployment processes, ensuring streamlined development. Azure allows you to build and deploy apps quickly and efficiently while meeting all your security and compliance requirements.

Our goal is to help you reduce costs, improve services, and find new ways of working to be more productive. Whether you are new to cloud computing or have experience, our team of experts will support you every step of the way.

Cloud security and performance

As an Authorised Service Delivery Partner to Cloudflare, CDS’ work in cloud hosting and migration is secure by design.

CDS provides Cloudflare consulting, implementation, and managed services to protect websites and applications, improve website and application performance, protect and accelerate networks and manage cloud deployments. In addition, Cloudflare can provide secure ‘work from anywhere’ solutions for your workforce. CDS can provide training services so your team can take the lead once the service is live or fully manage the environment on your behalf.

The CDS cloud strategy, architecture and security teams have significant experience deploying Cloudflare. Cloud, network, application, and security services have been implemented across a broad range of high-profile public sector and private sector clients focused on improved performance, increased reliability, cost savings, and resilience against cyber-attacks.

Our advisory, professional and managed services allow customers to offload and optimise their Cloudflare solution and allows them to focus on their core business.

Powerful business intelligence platform

MicroStrategy provides powerful software solutions and expert services that empower every individual with actionable intelligence.

Together with MicroStrategy our mission is to make every enterprise a more intelligent enterprise.

CDS is a fully-certified MicroStrategy partner, licensed re-seller and business intelligence consultant. With over 10 years of in-house experience in delivering MicroStrategy, we are the ideal partner for any BI project.

BI analytics and BI reporting

Data is an integral part of communication; without it, siloed teams can often spend time producing their own reports, which don’t always tally and align with other teams’ data.

Panintelligence is a central dashboard which connects directly to other software – whether that’s your core product or third-party systems – to create one true source, where everyone in an organisation who needs access to data can easily gain it.

CDS has partnered with Panintelligence to enable us to provide its market-leading software. The Panintelligence software suite is comprised of three modules: the central dashboard, a report builder and scheduler, and the predictive analytics module.

Who we are

Making a positive difference

Our services enable change to improve society's health, wealth and safety

industry experts

annual turnover

NPS score

Our certifications and frameworks

Celebrated, tested and trusted

Our process