Combined emergency response
ResilienceDirectTM required a secure platform to enable Emergency Services, Armed Forces, and other key Resilience organisations to communicate and plan effectively before, during, and after a major incident.
Our Collaborate platform has a fully-customisable hierarchy based around communities that can hold unique content pages, document repositories, or even sub-communities.
Each such object can be assigned unique security groups and parameters, allowing for both practical fluidity and the strict control of information and command and control structures that Gold, Silver, and Bronze Commanders rely upon during a major incident.
To date ResilienceDirectTM has been used by over 60,000 emergency services personnel to coordinate and manage more than 3,000 major incidents including the Manchester bombing, the London Bridge attack and natural disasters across England, including moorland fires and flooding.
major incidents dealt with
emergency services personnel
“CDS have been an integral part of ResilienceDirectTM since 2013. Supporting the UK’s Resilience Community to enable collaboration. An awesome partner, helping keep the UK Safe.”
Head of ResilienceDirect
Our operations director, Clare Gledhill, recently discussed the importance of inclusive and accessible user research in digital transformation projects with WeAreTechWomen.
Posted in News on 15/10/2021
We think it’s important for our readers to get know the wonderful people behind CDS, next up, it’s account director, Peter Brownings. With just 10 minutes on the clock, let’s go…
Posted in on 12/10/2021
The nine-month overhaul of Yorkshire Water’s digital platform has reduced the number of people getting in touch with the company about their bills by 20%.