Combined emergency response

The challenge

ResilienceDirectTM required a secure platform to enable Emergency Services, Armed Forces, and other key Resilience organisations to communicate and plan effectively before, during, and after a major incident.​

The solution​

Our Collaborate platform has a fully-customisable hierarchy based around communities that can hold unique content pages, document repositories, or even sub-communities.

Each such object can be assigned unique security groups and parameters, allowing for both practical fluidity and the strict control of information and command and control structures that Gold, Silver, and Bronze Commanders rely upon during a major incident.

The result

To date ResilienceDirectTM has been used during more than 3,000 major incidents including Grenfell Tower, the Manchester bombing and the London Bridge attack.​

emergency_services

3,000+

major incidents dealt with

“CDS have been an integral part of ResilienceDirectTM since 2013. Supporting the UK’s Resilience Community to enable collaboration. An awesome partner, helping keep the UK Safe.”

Luana Avagliano
Head of ResilienceDirect

Related thoughts

CDS acquires leading behavioural research company

Posted in on 1/10/2020

CDS has acquired SimpleUsability, a Yorkshire-headquartered behavioural research company which helps brands to understand the needs of their customers

Staff Q&A: A brief encounter with… Ian Wilton

Posted in on 2/09/2020

10 questions for Ian Wilton, operations director for outbound communications

How communication may change as a result of coronavirus (COVID-19)

Posted in Print on 17/08/2020

Staying ahead of the curve has proven central to the ‘business as usual’ approach adopted by CDS who are trusted by the NHS, MOD, and the Cabinet Office.

Andy

Let’s work together