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We simplify complexity

Enabling strategic change

We enable change across digital, insight, and print outsourcing challenges in pursuit of improved outcomes. Whether that be better public services, or improved customer or employee engagement.

Our 170-strong team of subject matter experts are on hand to help deliver solutions not just to the pain your organisation is feeling right now, but the pain that’s also affecting your customer experience up and down the value chain.

Change isn’t always easy, so you need a true partner, with real expertise. Whether it’s knowing where to start, what to fix first, or working out how to get a change back on track when things aren’t going quite according to plan, we're focused on making a positive difference and helping you deliver the outcomes you and your users need.

£35m+
annual turnover
170+
industry experts

Our services

Powerful, practical solutions that enable change and improve outcomes

Technical enablement icon

Technical Enablement

These are the big and difficult 'back office' challenges that make lesser teams blanche. From cloud architecture and migration with complex integrations to full
re-platforming – if it's big and scary, it's one for us.

Operational-Transformation

Operational Transformation

From Hyperautomation to data science, via BI and visualisation, if you don't understand it, and you can't see it, you can't fix it. Real digital transformation is possible – and it starts with the operation.

Experience transformation icon

Experience Transformation

Human centred design is critical to success. From Behavioural Research and Service Design to the building of Digital Experience Platforms, it all starts with empathy and understanding.

Business process outsourcing icon

Business Process Outsourcing

Print is a critical and inclusive channel for both transactional and marketing communications. From PCN's to exam papers and baby on board badges, our Print Services team will find the perfect solution.

We make a positive difference

Digital strategy and futureproofing

Young person wrapping blanket around an older person in a chair

Social Work England

New regulator, new challenges

DXP strategy & implementation/build

Scammonden reservoir on a cloudy day

Yorkshire Water

Transformation that flows

Print management

Train speeding past Battersea Power Station

Transport for London

Keeping London moving

Digital strategy and futureproofing

Double decker buses on a London street

Insight Investment

Financial expertise online

Digital strategy and futureproofing

Police car speeding through London

ResilienceDirect™

Major incident communications

Print management

Birmingham city centre

Birmingham City Council

Multi-cultural comms

Digital strategy and futureproofing

Police officer looking at a crowd of people

Single Online Home

The future of policing

Print management

Three soldiers marching in uniform

Ministry of Defence

Marketing and operational print services

Print management

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Public Health Wales

Healthy results

Client Testimonials

What our clients say

“Middlesex University has partnered with CDS for several years, during which time the print provision at the University has been transformed. CDS strive for continuous improvement and demonstrate professionalism at all times to ensure the University receives the best value for money solution for all our print requirements.”

Sam JacksonHead of Procurement, Insurance and Contract Management, Middlesex University London

“I have come to view CDS as a useful virtual addition to our in-house team, with expertise I can quickly call on when a new challenge emerges or when we need to top up on capacity and when we are developing digital marketing solutions.”

Stephen Arnold, Head of Clean Air ZoneBirmingham City Council

“CDS will provide expertise, help and guidance to drive savings and the necessary insight to move the MOD toward digital solutions where appropriate. We are extremely pleased to be working with CDS again.”

Aidan O'MaraDefence Commercial, MOD

“CDS have been an integral part of the ResilienceDirect service from inception to the latest changes. Supporting the UK's Resilience Community to enable collaboration. An awesome partner and helping to keep the UK safe.”

Luana Avaglian, Head of ResilienceDirectCabinet Office

"CDS just gets us. We know that anything we involve CDS in will go smoothly, will be delivered on time, and that the team will do all they can to make life easy for us."

Dan Tomlinson, Publications ManagerLondon Organising Committee of the Olympic and Paralympic Games (LOCOG)

"CDS have enabled us to refresh our CMS technology with Episerver, and in doing so have provided us with a more robust, powerful and future-proofed platform to build on. We now have new improved search functionality, a fully responsive site and lightning-quick content publishing, as well as many other benefits. We're looking forward to being able to further exploit the potential and develop on this platform with CDS."

Matt Bottrill, Infrastructure & Security ManagerTenet Group Ltd
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