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Technology led change for critical services

Navigate complex challenges with expert guidance

It's a cliché that change is the only constant. But it's a cliché for a reason. If the change you are embarking on will make a real difference; to your end users, to your ability to do business efficiently, or to society more widely, you've come to the right place. As your professional services partner, CDS is here to help you navigate your service and technology complexity in pursuit of the outcomes you need.
 
CDS partners with large and complex organisations to deliver technology-led change that makes a positive difference. The difference we make includes the following:
 
UK Dev Awards 2024 winner logo
  • Maximise the value and efficiency of your complex cloud environments.
  • Better engage with users through service and UX design and rich digital experiences.
  • Build complex case management systems including for digital forensics.
  • Take control of your data strategy and gain new insights to enable informed action.
  • Build secure-by-design applications, on the edge.
  • Define and build your Zero Trust strategy.
  • Get maximum value out of your software investments and solutions that deliver your intended outcomes.
  • Procure and manage millions of print items for some of the UK's largest public sector bodies

Our 170-strong team of subject matter experts are on hand to define, design, build and optimise solutions to the pain points affecting your customer, employee and stakeholder experiences up and down the value chain.

How can we help?

Cloud and cyber security

Transform your technology, enhance security, and empower agility.

  • Cloudflare
  • Microsoft Azure
  • Cloud migration & replatforming
  • Cloud optimisation

Process improvement

Pinpoint inefficiencies, automate workflows, secure data, and fuel innovation.

  • Intelligent automation
  • Data visualisation
  • Case management
  • Low-code
  • AI applications and strategy

Improve user engagement

Take user engagement beyond mere metrics. We dive deep into human behaviour, craft inclusive experiences, and unleash the power of compelling content.

  • Optimizely
  • Umbraco
  • Research
  • Content & accessibility
  • Total experience (TX)

Print services

Print smarter, not harder. Slash costs, boost efficiency and maximise effectiveness while keeping you compliant.

  • Print management
  • Hybrid mail
  • Regulated comms
  • Warehousing & fulfilment
  • Scanning and digital mailrooms

Can't find what you need?

Industries

Public sector

Deliver more for less. Improve efficiency, navigate complex regulations, and transform service delivery for citizens.

Public sector solutions >

Criminal justice & policing solutions

Keep communities safe and modernise operations. Improve cyber security, processes, and user engagement.

Criminal justice & policing solutions >

Finance

Stay ahead of the curve in a rapidly changing market. Automate workflows, improve customer experience and enhance security.

Insurance

From streamlining claims processing to personalising customer interactions, unlock innovation and growth in the insurance industry.

Education

Create engaging learning experiences with solutions for cloud technology, process improvement, and user engagement to support student success.

Healthcare

Deliver better patient care and streamline operations. Improve data security, automate workflows, and enhance patient engagement.

Healthcare solutions >

Travel & leisure

Create unforgettable experiences for your customers. We offer solutions for cloud technology, process improvement, and user engagement to help you thrive.

Professional services

Focus on what you do best – we’ll handle the rest. We can help you streamline processes, improve client communication, and empower your team with the latest technologies.

Utilities

Deliver exceptional service and keep operations running smoothly. We can help you improve cybersecurity, automate workflows, and enhance customer experience.

£38m+
annual turnover
150+
industry experts

Procurement routes

Work with CDS with confidence using any one of several procurement frameworks for the public sector, utilities, education, NHS and the third sector.

Our clients

Ministry of Defence logo
Transport for London logo
NHS logo
Met Police logo
National Rail logo
Bank of England logo
Middlesex University London logo
Insight Investment logo
Birmingham City Council logo
Cabinet Office logo
Asda logo
EE logo
McDonald's logo
First Direct logo
Coca-Cola logo
Tenet logo
Yorkshire Water logo

Case studies

We believe in simplifying complex challenges and working with some of the UK's leading organisations to deliver positive outcomes for society, from health and safety to overall well-being.

Explore our case studies to see how we've helped critical organisations achieve their goals and make a lasting impact.

A new customer-centric digital platform for Yorkshire Water

20% reduction in billing contacts.

Yorkshire Water case study >

A Single Online Home to provide nationally consistent services

Improving efficiency and delivering a secure experience to the public while freeing up police resources.

Single Online Home case study >

Migrating Single Online Home to a cloud platform

Complete digital infrastructure redesign and migration from a secure data centre to the cloud.

SOH Cloud Migration case study >

Accessible reports for Northern Ireland Audit Office

Ensuring reports meet accessibility standards with good practice guidance and checklists.

NIAO case study >

Transport for London print and communications partner

CDS services range from marketing execution through to complex technical solutions for TfL’s online platform.

TfL case study >

Digital experience replatforming for Insight Investment

Implementing Optimizely's Digital Experience Cloud, providing a secure platform and CMS capabilities.

Insight Investment case study >

A digital platform for Social Work England using Appian low-code and Umbraco CMS

The solution contains the millions of documents used by over 96,000 social workers in England on a single, easily accessible platform.

Social Work England case study >

Print cost savings and enhanced efficiency for Lambeth Council

Significant cost savings were achieved while providing a "platinum standard" print management service.

Lambeth Council case study >

Tackling the early signs of radicalisation with Counter Terrorism Policing

Bringing 'letters to my younger self' to life and generating meaningful engagement across digital channels.

NCTPHQ case study >