Are you helping? Improve your property systems strategy

Michael Stephens discusses the importance of FM maturity.

Recently I wrote about how CDS help our clients with advice on their property systems strategy.

Here’s an example from the recent Royal Institute of Charted Surveyors (RICS) Strategic FM Conference. We helped our client Faithful & Gould (F&G) explain Facilities Management (FM) Maturity to their customers.

We developed an easy to use web application. It allows their customers to match descriptions of FM practices within their organisation to an overall maturity characteristic, to achieve an understanding of what can be done to improve their position.

Focus is on the following areas.

  • Strategy, Scope and Vision
  • Compliance (Policy & Standards)
  • Supply Chain
  • Performance (Operational Excellence)
  • Information Management
  • Change Management

Hannah Davies described this solution to the Royal Institute of Charted Surveyors (RICS) at their Strategic FM Conference. Hannah explained how this is a structured way to help organisations recognise and address risks or concerns they have related to FM.

In a similar way to Faithful & Gould, CDS appreciate that our customers have varying levels of maturity regarding technology and systems relating to property. A one size fits all approach does not work.

The size, age, workforce skills and customer base of an organisation will all have an influence. So CDS established a Maturity Matrix that allows organisations to understand how to move up the property decision-making maturity ‘ladder’.

CDS would be delighted to review your organisation’s position and help you deliver a more mature property systems strategy.

Author: Michael Stephens, Head of Asset Intelligence at CDS Digital

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